Kraków Business Services Center does not conduct insurance business in Poland. If your inquiry concerns your Zurich insurance policy, we kindly as you you to call +41 44 628 98 98 or visit  https://www.zurich.com/contact-us where you’ll find all the support you need.

For any inquiries or support requests regarding Zurich travel insurance purchased through booking.com or rentalcars.com from Zurich Insurance Europe AG (ZIE), please use only the communication channels listed below.

Car Hire Excess Insurance (CHE)

Booked on Rentalcars.com:

• Customer Service: www.rentalcars.com/customer-service   https://www.rentalcars.com/contact

• Claims: insurance.claims@rentalcars.com

• Complaints: insurancecomplaints@rentalcars.com

Booked on Booking.com:

• Customer Service: https://cars.booking.com/customer-service

• Claims: insurance.claims@booking.com

• Complaints: insurancecomplaints@booking.com

Room Cancellation Insurance (RCI)

• Customer Service: service-booking@de.sedgwick.com  or 0049221-7715-7733 (not toll-free)

• Submission of Claims: https://intake.sedgwick.com/u/BookingZurich/claimsForm

• Questions on Claims: claims-booking@de.sedgwick.com  or 0049221-7715-7733 (not toll-free)

Single Trip Travel Insurance (STT)

• Customer Service: service-booking@de.sedgwick.com  or 00492217715-7734 (not toll-free)

• Submission of Claims: https://intake.sedgwick.com/u/BookingZurich/claimsForm

• Questions on Claims: claims-booking@de.sedgwick.com  or 0049221-7715-7734 (not toll-free)

• 24/7 travel insurance service (B12), please contact us by phone: 0049221-7715-7747 (not toll-free)

_{Zurich Insurance Company Ltd (Spólka Akcyjna) Oddzial w Polsce is not processing your personal data via this website. In case you contact us and provide your personal data (via e-mail or telephone), we will process your data solely in order to respond to your inquiry, in accordance with our Privacy Notice. The Controller of your personal data is Zurich Insurance Company Ltd (Spólka Akcyjna) Oddzial w Polsce, entered in the Commercial Register kept by the District Court for the Kraków-Sródmiescie in Kraków, XI Commercial Division of the National Court Register under KRS no 0000570334. In all matters related to your personal data processed by Zurich Insurance Company Ltd (Spólka Akcyjna) Oddzial w Polsce, please contact pl.personaldata@zurich.com.}